Office Guidelines


Welcome to Franklin Dental! We are pleased that you have chosen our office for your dental care.
The staff is proud to have the opportunity to provide you with gentle, efficient, state of the art dental
services. We hope to make your visits with us pleasant and comfortable as possible. Please take a moment
to familiarize yourself with our office policies and procedures. Let the front office staff know if you have
any questions/concerns.

  1. Our fees are meant to be fair and reasonable. We strive to keep them that way. You assist that effort
    when you pay for services at the end of each visit.
  2. Our staff can tell you the approximate estimated fee for treatment prior to your next appointment.
  3. Franklin Dental offers in- house and long term payment plans.
    a. Small long-term
    b. Medium payments
    c. 10% discount if paid in full same day of major treatment acceptance

Please ask us for more information regarding these three easy payment options.

  1. If you have any questions regarding your insurance coverage or co-payment, please let us answer
    your questions before starting any dental treatment. Otherwise, we will assume that you are familiar
    with your dental plan coverage and limitations.
  2. Payment and/or co-payment and deductibles are required in full at time of service. Any difference
    will be credited or billed after the insurance payment has been received.
  3. Please be advised that any co-payment amount is just an estimate based on the information given to
    our office by your insurance at the time of verification. The information that is given over the phone
    by your insurance company is not a guarantee of payment by the insurance company and may
    actually differ from the estimate. Any insurance payment not received after 60 days becomes the
    responsibility of the patient for the full amount.
  4. If an outstanding account has not been paid within 90 days, a monthly service charge will be added.
    If the account is not cleared, our office will turn over the account to our attorney for collective
    action.
  5. We require at least 24 hours notice for all appointment cancellations or rescheduling. This time is
    reserved for you; proper notification of a change allows us to schedule another patient. There will be
    a charge of $35 per half hour of reserved appointment time without a cancellation notice the day
    before.
  6. We accept cash, checks, Visa, MasterCard, Amex, and Discover.

 

For questions or to schedule your appointment please give us a call: 703-870-7675